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Method and learnings
We write letters with machines every working day. This is where we publish what we measured and what went wrong along the way.
How we write these
- Every number comes from our own run logs or from the maker's manual, and the article says which.
- Every article carries a date. Machines, software and our own numbers change.
- We include what failed. A failure we understand is worth more to you than a success we cannot explain.
- No customer data and no customer names.
Articles
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An accepted job is not a letter on paper Draft
Our handwriting machine answers “accepted” to jobs that never reach the paper. Here is how that showed up, and what we check before we call a letter written.
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How long a letter takes: cycle times from our own logs Draft
A4 letters take 8.5 minutes, envelopes about a minute. These are the medians from our logs, what one machine can do with them, and which numbers we only assume.
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Why we digitise real hands instead of drawing or generating one Draft
We tried three ways to get a believable handwriting onto a pen plotter. Two failed. This is what the third does differently, and what a plotter needs that a font does not give you.